PhotoReadyPassport & visa photos

Contact us

We reply within two business days · 两个工作日内回复
support@extool.cn

One inbox for everything — orders, refunds, data deletion, bugs.

To get a faster answer

About an order — include your order code (8 characters, shown on the result page and in the confirmation email).

About a rejection — attach the rejection notice and say which document you applied for. See the refund policy for what qualifies.

About your data — say “delete my photos” and include the order code; we will confirm once done.

What we cannot do

Other pages

Product & pricing Refund policy Terms of service Privacy policy

Business details

PhotoReady is operated as an independent online service. Payments for international orders are handled by our merchant of record, which appears on your card statement.